(4.3 / 5)2490+ Ratings

Norton Reviews

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Overall Rating

4.3
8 Reviews
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About Norton

Norton offers a comprehensive suite of digital security products designed to protect against a variety of online threats. The services include Norton AntiVirus Plus and Norton 360 plans, which provide antivirus, malware, ransomware, and hacking protection. These plans come with a 100% Virus Protection Promise and features like Cloud Backup, Password Manager, VPN for private internet connections, and Dark Web Monitoring. For gamers, Norton 360 for Gamers provides multi-layered security technology specifically tailored to their needs. Additionally, Norton offers Norton Secure VPN for enhanced online privacy, Norton Computer Tune Up to optimize device performance, Norton Family for safe browsing for children, and Norton Utilities Ultimate for PC maintenance. Other services include Norton Ultimate Help Desk for tech support, Norton Password Manager for secure password management, and Norton Driver Updater for keeping PC drivers up-to-date..

Norton Pros & Cons

Pros of Norton 360:

  • Comprehensive Security Features: Norton 360 offers a wide range of security tools, including a powerful anti-malware engine, firewall, web protection, anti-phishing protection, VPN, password manager, parental controls, device optimization, cloud backup, and webcam protection.
  • User-Friendly Interface: The software is intuitive and easy to use, with an online dashboard that provides clear status updates on system security and allows for easy scheduling of scans and updates.
  • Good Customer Support: Norton provides excellent customer support, including live chat and remote assistance, although phone support can be complex to initiate.
  • Regular Updates: Norton ensures regular updates to protect against the latest threats, with a 60-day money-back guarantee and free trials available.
  • Dark Web Monitoring: The service includes dark web monitoring, which scans for personal details and provides instant notifications and advice on protection.
  • Identity Theft Protection: Norton’s LifeLock feature offers comprehensive identity protection, including credit monitoring and legal aid.

Cons of Norton 360:

  • Cost: Norton 360 can be expensive, especially for premium features, which may not be justified for tech-savvy users.
  • Performance Issues: Some users have reported performance issues, such as slowdowns and lag, especially when connecting to far-off VPN servers.
  • False Positives: There have been instances where the software flagged legitimate software or websites as potential threats, causing disruption and confusion.
  • Complex Support Process: Contacting phone support can be complicated, requiring an online form and verification code.
  • Limited Mobile Protection: Norton’s mobile protections are split across several separate apps, which can be annoying.
  • Not Perfect VPN: While Norton’s VPN offers excellent security features, it is not the fastest and does not work with all streaming services.

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Norton Customer Reviews (8)

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Rúnar Bergsson
Rúnar Bergsson
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Sep 12, 2023
Charlie Finch
Charlie Finch
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Sep 11, 2023
Cili Ferenczy
Cili Ferenczy
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Sep 11, 2023
Csombor Sánta
Csombor Sánta
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Sep 10, 2023
Kayleigh Todd
Kayleigh Todd
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Sep 9, 2023
Jasmine Fleming
Jasmine Fleming
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Sep 9, 2023
Seth Service
Seth Service
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Sep 8, 2023
Sandra Ackermann
Sandra Ackermann
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Sep 7, 2023

Norton Customer’s Q&A

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Norton Features and Benefits

Here are the key features and benefits of Norton.com:

Key Features:

  • Real-time protection against viruses and malware.
  • Secure VPN for online privacy.
  • Dark Web Monitoring: Monitors the dark web and notifies if personal information is found.
  • PC SafeCam: Alerts on attempts to access your webcam.
  • Smart Firewall: Protects your device and its data.
  • Parental Control: Helps manage online activity of your kids.
  • Password Manager: Stores complex passwords, credit card information and other credentials online safely and securely.
  • Anti-Phishing & Exploit Protection: Analyzes the security level of websites you visit and blocks fraudulent ones.
  • Device Security: Real-time protection for devices against ransomware, viruses, spyware, malware and other online threats.

Benefits:

  • Comprehensive protection for your connected devices, online privacy, and identity.
  • Multiple layers of protection against existing and emerging cyber threats.
  • Enhanced online safety and peace of mind while browsing the web.
  • Protection against potential stream bans and embarrassment with alerts on attempts to access your webcam.
  • Helps protect Windows PCs against 'zero-day' attacks that exploit vulnerabilities in applications or the operating system.
  • Cryptojacking and Tech Support Scam Protection analyzes incoming data and helps block potential online threats before they hit your computer.

Norton Pricing

Norton offers a variety of pricing plans for its security products, including:

  • Norton AntiVirus Plus: $14.99 for the first year, $59.99 afterward. It provides antivirus, malware, ransomware, and hacking protection for 1 PC, Mac, tablet, or phone, along with 2GB Cloud Backup and a Password Manager.

  • Norton 360 Standard: $94.99 per year. It offers antivirus, malware, ransomware, and hacking protection for 3 PCs, Macs, tablets, or phones, along with 2GB Cloud Backup, a Password Manager, VPN private internet connection, and Dark Web Monitoring.

  • Norton 360 Deluxe: $119.99 for the first year. It provides antivirus, malware, ransomware, and hacking protection for up to 5 PCs, Macs, Android devices, or iOS devices. It includes 50GB of secure Cloud Backup, Secure VPN for all 5 devices, Parental Control, and Dark Web Monitoring.

  • Norton 360 with LifeLock Select: $99.48 for the first year, $149.99 afterward. It includes all features of Norton 360 Deluxe plus LifeLock protection, which offers identity theft protection, stolen wallet protection, and US-based identity restoration specialists.

  • Norton Small Business: Pricing starts at $99.99 per year for five devices, with additional plans for ten and twenty devices at $149.99 and $249.99 per year, respectively.

For more detailed pricing information, including specific features and add-ons, you can visit Norton's official website.

Norton FAQs

FAQ

Norton Alternatives

Here are the top 10 alternatives to Norton.com:

  1. TotalAV: Known for its great malware protection rates, real-time protection, malware removal, and phishing protection. It's affordable and has high malware detection rates.
  2. BitDefender: Offers the best price-to-value ratio and is a good substitute for Norton.
  3. NordVPN’s Threat Protection: A secure replacement for Norton.
  4. Surfshark Antivirus: An all-rounded alternative to Norton.
  5. Avira Antivirus: An easy-to-use Norton antivirus substitute.
  6. Avg Antivirus: Offers free antivirus & tune-up apps for PC, Mac, Android.
  7. Quick Heal: Known for its simplified security.
  8. Kaspersky: Offers antivirus & internet security software.
  9. McAfee: Provides security for both consumers and businesses.
  10. K7 Antivirus: Offers an online defense system for home & enterprise.

Each of these alternatives has its own unique strengths that make it a good substitute for Norton. They all offer a range of features to protect your devices and data from various threats. Remember to choose the one that best fits your needs and budget.

FAQ

How To Open A Norton Account?

To open an account on Norton.com, follow these steps:

  1. Open a browser and go to login.norton.com.
  2. Click create an account.
  3. Choose to sign in with Google or Apple ID, or use an email address.
  4. If using Google or Apple ID, enter the respective account details and follow the prompts.
  5. If using an email address, fill in the required information and create a password.
  6. Click continue and then done.

Optionally, after signing in with Google or Apple ID, create a unique Norton account password by clicking on "Create your Norton account password" and following the on-screen instructions. This completes the account creation process on Norton.com. Remember to keep the login credentials safe for future use.

FAQ

Norton.com Return Policy?

Norton.com's Return Policy allows customers to cancel their subscription and request a refund. The eligibility for cancellation, return, and refund may vary if the purchase was made through a third party. The policy is also independent of any statutory rights under the law. As for the Shipping Policy, it is noted that shipping, handling, and any applicable tax are not refundable, except in certain states and countries where these items are refundable. When a membership is canceled and/or a refund is issued, the account may be closed when the paid membership period ends. Customers are advised to review their offer terms for more detailed information.

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